Platform — TMC Operations

The platform TMCs run. Not the one they tolerate.

Cinturon360 is designed from the ground up for travel management company operations — replacing legacy mid-office tools with modern automation, repeatable client configuration, and workflow orchestration built around how TMCs actually work.

The problem

TMC operations don't scale on legacy tools

Tramada, Crosscheck, and legacy mid-office platforms were built for an era before cloud, before NDC, and before the scale expectations of modern TMC operations. Every new client is a custom setup. Every process is manual. Every integration is a project.

The result: TMC operations teams grow headcount proportionally with client volume. There's no platform leverage — just more people doing the same manual work in a system that doesn't help them.

⚙️

Automated client onboarding

Repeatable, configurable onboarding workflows for every new corporate client. Policy rules, approval chains, cost centre mapping, and reporting templates — configured once and deployed consistently. No bespoke spreadsheet for every new account.

🔄

Mid-office workflow automation

Booking intake, quality control, exception handling, and client notifications — automated via configurable workflow logic. Replace manual mid-office tasks with a system that runs the process, not a person following a checklist.

👥

Client portfolio management

Manage your entire client portfolio from a single operations dashboard. Track policy status, approval backlogs, spend by client, and compliance metrics across your book of business — not client-by-client across separate logins.

📋

Policy configuration at scale

Define policy templates once and deploy them across multiple clients. Customise per-client without rebuilding from scratch. Update a policy rule centrally and it propagates correctly — no manual update for each affected client.

📈

Operational reporting

TMC-level operational metrics alongside client-facing reporting. Booking volumes, exception rates, approval SLA performance, and integration health — in one place, not assembled from three different system exports.

🔗

Supplier and integration management

Manage GDS credentials, NDC feed configurations, and direct supplier connections centrally. When a new supplier comes online or a credential rotates, update it once — not across every client configuration separately.

Scale without proportional headcount

The measure of a platform for TMC operations isn't how many clients you can manage with a full team. It's how many clients you can manage when the platform does the repeatable work and your team focuses on the client relationship.

See the full TMC overview →

Replace legacy mid-office with something built for today.

Talk to the team about what Cinturon360 TMC Operations looks like for your business.